Meet the Team
Welcome to New World Dentistry, each team member is here to help you and make your experience with us relaxed, happy and memorable in a good way.
The appointment and financial coordinator is your primary contact in our dental office. If you have any questions or concerns, you can always come to this individual for support. They will provide you with the information you need. Please reach her directly on (704) 918-5560 or email her at admin@newworlddentistry.com
Meagan Loftin – Office Manager
Gabriela Catalan – Dental Assistant Type II
Kristen Caster – Dental Assistant Type II
Melanie Gomez – Dental Assistant Type II
Tenessa Mabry – Dental Assistant Type II
Appointment and Financial Coordinator
An appointment and financial coordinator will greet you when you call or come to our office. Their position is not clinical in nature but is still a vital part of our practice. Some of their duties include:
- Verifying and getting a break down of your dental benefits
- scheduling appointments
- communication with patients, insurance companies, team members, and other contacts
- Dealing with dental insurance benefits concerns and explanations
- establishing payment plans for patients
- Answering billing concerns and questions
- responding to patient questions and concerns
- Provision of Patient dental records
Dental Assistant
A dental assistant is trained to perform a wide variety of tasks in a dental office. Some of these include:
- assisting the dentist with treatment procedures
- helping patients relax and feel comfortable before, during, and after treatment
- taking impressions
- preparing and sterilizing instruments and equipment before use
- communicating with patient
- taking medical history
- providing instruction for post-treatment care
- educating patients about proper oral hygiene
Some dental assistants complete additional training and certification for taking x-rays, coronal polishing, or monitoring patients under nitrous oxide sedation.
