Meet Our Team

Dentist in Concord

Do you have questions about the different roles played by the team members in a dental office? Are you unclear who you should ask for help with a concern?

Here is some useful information about the people you will meet in our office.

Dental Hygienist

A dental hygienist must have earned a 2 or 4 year degree from an accredited Dental Hygiene program. They are licensed by the state to perform duties including:

  • professional cleanings, including scaling and root planing
  • patient screening and oral cancer screening procedures
  • application of sealants and fluoride
  • educating patients about proper dental hygiene practices
  • counseling patients about nutrition
  • taking impressions and x-rays
  • documentation and office management tasks

Some dental hygienists may receive additional training and licensing to perform other tasks including administration and monitoring of local anesthetic medications.

Dental Assistant

A dental assistant is trained to perform a wide variety of tasks in a dental office. Some of these include:

  • assisting the dentist with treatment procedures
  • helping patients relax and feel comfortable before, during, and after treatment
  • taking impressions
  • preparing and sterilizing instruments and equipment before use
  • communicating with patients, dental suppliers, and other business contacts as needed
  • office management tasks
  • taking medical history
  • providing instruction for post-treatment care
  • educating patients about proper oral hygiene

Some dental assistants complete additional training and certification for taking x-rays, coronal polishing, or monitoring patients under nitrous oxide sedation.

Appointment and Financial Coordinator

An appointment and financial coordinator will greet you when you call or come to our office. Their position is not clinical in nature, but is still a vital part of our practice. Some of their duties include:

  • scheduling appointments
  • appointment reminders
  • communication with patients, insurance companies, team members, and other contacts
  • submitting insurance claims
  • establishing payment plans
  • maintaining records
  • answering billing concerns and questions
  • responding to patient questions and concerns

The appointment and financial coordinator is a primary contact in our dental office. If you have any questions or concerns, you can always come to this individual for support. They will provide you with the information you need or connect you with the one who can.